The licensing and use of Paloma Piano, LLC’s music and resources are based upon membership. Membership covers one teacher and the students currently studying directly under that particular teacher. Studios with multiple teachers must hold a membership for each individual teacher.
Premium and Essential Level members DO NOT have permission to:
No Refunds for Cancellations: Paloma Piano does not provide refunds for memberships that are canceled by the member.
Unintended Annual Renewals: Paloma Piano will refund payment at any time within the first 10 days of the recurring annual membership charge to allow for users who did not intend to renew their annual membership. We do not offer refunds except for unintended annual renewals within the 10-day grace period. To apply for a refund for an unintended annual renewal, the member must cancel within 10 days of an annual membership and contact Paloma Piano at email@example.com requesting a refund. Email requests received after the 10-day grace period will not be considered for refunds.
Music Stamped with Expiration Date:
Paloma Piano’s membership is automatically renewed at the end of the membership period. Teachers should re-download music and resources so that the stamped expiration date at the bottom of the PDF files will reflect the new status/expiration date of their membership.
Paloma Piano members may choose to opt out of the recurring membership at any time. However, at such time, all Paloma Piano licensing permissions for Premium and/or Essential resources are revoked. Digital and physical copies of Paloma Piano’s Premium and/or Essential music and materials must be destroyed. If a member opts out of a paid membership, Paloma Piano will revert that member’s membership to the Free level which allows the member to continue using the Free level resources as long as the Free membership is maintained. If a member wishes to opt out of a Free membership, the member may either cancel their account on the My Account –> Account Settings page or by contacting firstname.lastname@example.org. By canceling the user agrees to discontinue use of all of Paloma Piano’s music and materials and all digital and physical copies of all of Paloma Piano’s materials must be destroyed.
Paloma Piano’s Free membership allows unlimited printing of Free-level music and resources only for your own students/studio while you are a Paloma Piano Free member.
Free Level members have the following permissions:
Free Level members DO NOT have permission to:
There is never a charge for Free Membership and you may remain a Free member as long as you would like. Free memberships never expire. If you like the Free membership please let your colleagues know about it as each teacher must have their own free account to be able to download and print Paloma Piano’s Free-level music and resources for their studio/students.
Remember: Free-level music and resources may not be resold to anyone or distributed outside of your own studio/students.
Paloma Piano members may choose to opt out of the free membership at any time. At such time, all Paloma Piano licensing permission is revoked. If a member wishes to opt out of a Free membership, the member may either cancel their account on the My Account –> Account Settings page or by contacting email@example.com. By canceling the user agrees to discontinue use of all of Paloma Piano’s music and materials and all digital and physical copies of all of Paloma Piano’s materials must be destroyed.
Paloma Piano pledges to do our best to provide excellent resources and a great user experience to all of our valued teachers. The Paloma Piano team is happy to assist members in any way possible. Any questions, concerns, or technical issues will be addressed as quickly and as effectively as possible. All questions or concerns should be directed to firstname.lastname@example.org.